How do I contact a moderator?

[Kielty23]

Hi sorry, new to the forum - how do I contact a moderator I don't seem to have the option to PM anyone?

edit - after posting this the envelope icon appeared allowing me to PM.

Many thanks.

[gg30340 · Accepted solution]

Moderators generaly do not respond to PMs unless you have been asked to PM them.

If you have a problem you should start a new thread stating what the problem is and if it is something that ONLY a moderator can deal with you will be refered to them.

[DanielS]

Hi @Kielty23,

Thanks for getting in touch.

I've removed your old Community account at your request.

Take care and enjoy your day.

DanielS

[WalterH]

Hi,

I am also trying to contact Moderator @NeilO if possible as I have a similar Postcode problem as he has provided a solution for previously.

[Keith_Beddoe]

@WalterH 

Please create your own thread, with a description of your problem.

https://community.bt.com/t5/forums/postpage/board-id/Billqueries