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nbanbury
Contributor

on ‎22-11-2021 10h59

1,280 Views
Message 1 of 5

How do I get a BT TV Pro Box?

Question in the title.  Currently have VIP TV package. Any ideas?

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4 REPLIES 4
NeilO
Moderator-Retired

on ‎22-11-2021 16h16

1,246 Views
Message 2 of 5

Re: How do I get a BT TV Pro Box?

Hi @nbanbury You'll need to place an order for the BT TV Pro box in MyBT or with the Value team on 0800 800 150.

Thanks

Neil

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nbanbury
Contributor

on ‎22-11-2021 17h23

1,228 Views
Message 3 of 5

Re: How do I get a BT TV Pro Box?

Thanks. I've tried both of those options and they don't work. Nothing available in MyBT and when I spoke to an operator they couldn't see any way to sell me one in their system. Should I call again?

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DavidM
Moderator-Retired

‎22-11-2021 17h37 - edited ‎22-11-2021 17h37

1,219 Views
Message 4 of 5

Re: How do I get a BT TV Pro Box?

Hi @nbanbury and thanks for the reply.

I'm sorry the advisor wasn't able to help you. Can you please try calling again, if you get the same response let me know and I'll look into this for you.

Cheers

David

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nbanbury
Contributor

on ‎22-11-2021 18h28

1,202 Views
Message 5 of 5

Re: How do I get a BT TV Pro Box?

I will. Thanks!
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