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Message 1 of 7

How do i get a wifi disc

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Hi

i have halo 2 fibre  but due to one family member now working at home and having to do meetings via zoom .  He is reporting that he is have a lag in the speed and also on his xbox.  This seems to be  in only one bedroom that has this problem. I’m i entitled to get a wifi disc to help?

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Message 2 of 7

Re: How do i get a wifi disc

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@turbo-xwingwrote:

I’m i entitled to get a wifi disc to help?


If you have Complete Wi-Fi you would of been provided with a Smart Hub 2 and disc, if not then you would need to upgrade or purchase the equipment.

 

 

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Message 3 of 7

Re: How do i get a wifi disc

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Best bet is to google  "Whole Home Mesh Wi-Fi System" and see what turns up

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Message 4 of 7

Re: How do i get a wifi disc

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Oh ok

I’m thought that if i was having broadband problems a 4g mini hub could be provided with fibre halo 2.  Is this different to the wifi disc?  

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Message 5 of 7

Re: How do i get a wifi disc

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The 4G hub is a temporary replacement for keeping you in service during a fault condition

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Message 6 of 7

Re: How do i get a wifi disc

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Aarrgghhh - ok guess i need to look at my package deal 🥴.

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Message 7 of 7

Re: How do i get a wifi disc

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Hi

 

i did press the kudo button but nothing happened 🤷‍♀️.

thank you for your help away 😁