How do you see your bills from more than 15 months ago?

[paulfagan]

I am trying to look into a billing issue on my credit rating, but the billing history doesn't let me see past 15 months. How do I look back further or see a final bill?

[Keith_Beddoe]

Your final bill should be the latest one. If you did not receive one, then your account was never closed by you. It had to be closed by phone.

https://www.bt.com/help/account-and-billing/questions-about-my-final-bt-bill#:~:text=If%20you're%20p....

[paulfagan]

Yes, but the website will not show me any bills at all, which is the problem. How do I see past that date?