About 3 weeks ago when returning home, two men from openreach were running cables in the duct outside my house (there's a rectangular access cover on the pavement about 15m away). Out of interest, I asked what they were doing and he explained that BT were running fibre in the whole neighbourhood (Kintore Cabinet 1), and this would enable us to order FTTP. Having previously been quoted £12.5k for FTTPoD a few years ago, you can imagine how good this news was.
He said that we should be able to order it within about a week. Indeed, the Openreach website now says it will be available soon, but the checker still says FTTP not available - I have been checking ever other day for the past 3 weeks!
I called BT who confirmed the same thing - that FTTP was not showing as available and that I couldn't order it until Openreach updated their database to show it as available.
Does anyone know typically how long it takes for it to be shown as available to order, and if there's any way to accelerate the process - can I email or phone anyone to get them to update their database?
Many Thanks in advance!
