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Message 1 of 2

How to switch Amazon prime profile on bt tv?!

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Me and my partner have profiles on our Amazon prime video apps but there is no option to switch profile on bt tv! Any ideas?!

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Message 2 of 2

Re: How to switch Amazon prime profile on bt tv?!

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Hi @seth_clifford 

Not currently supported

According to Amazon

What Devices Currently Support Prime Video Profiles?

Not all devices currently support Prime Video Profiles.

Prime Video profile creation and management is supported on the following devices:
  1. Mobile/Tablet (Android and iOS).
  2. Web (Desktop, mobile web, and mShop).
  3. Living Room Devices (Popular devices include PlayStation 4 (PS4), PlayStation 5 (PS5), Xbox Series X, Xbox Series S, Roku Premiere (4620), Roku Premiere+ (4630), Roku Ultra (4640, 4660, 4670), Roku Ultra LT (4662), 4K Roku TV 7000X, Samsung Smart TV (2018 & above), LG Smart TV (2018 & above), Panasonic Television 2019 MTK MT5813, TP Vision Television 2019 MediaTek 5806, Apple TV (2nd and 3rd Generation), and Chromecast).
    Note: Apple TV 2nd and 3rd generation will only have profile switching. Profile management (create, edit, or delete) is currently unavailable.
  4. Prime Video app on Fire TV (only in Canada, India, France, Italy and Spain).