Hybrid Connect - Not working

[NER]

Hi, so if I pull out the internet cable from the Bt Smart 2 Hub the Hybride connect does not provide any internet, the settins appear that no mobile IP address is set up for it..

[NER]

PLEASE COULD SOMEONE CHECK TO SEE IF THEY HAVE AN IP ADDRESS SET FOR THE HYBRID

[InTheBox]

Hi I was told the hybrid connect doesn't give a Wifi signal its only a 4g connection which kicks in if your main broadband goes down. 

[Carlusha]

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@InTheBoxwrote:

Hi I was told the hybrid connect doesn't give a Wifi signal its only a 4g connection which kicks in if your main broadband goes down. 

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BUT your wifi still functions.

"Most things you do online work fine with Hybrid Connect - e.g., browsing, streaming, smart TVs, smart doorbells (Ring) and smart thermostats (Hive and Nest) should all work well."

[InTheBox]

So can I use it in a different room as a Wifi extended like the disks?

[NER]

no internet connection at all whilst on the hybrid connect - so nothing works! 😞

[Carlusha]

How to set-up your BT Hybrid Connect 

[NER]

followed all that got a steady blue light and two bars, so if then i unplug the internet from the smart hub the hybrid connect does not connect to G4 EE, it does nothing at all blue bar flashes and then all 3 flash then steady blue and so on

[Carlusha]

OK, here's some more complete guidance for you.

BT - Setting up Hybrid Connect 

See : "The Hybrid Connect device works best when it’s attached to a Smart Hub with an Ethernet cable. But it can connect to the hub without it. So if you’ve set up Hybrid Connect and your 4G signal isn’t strong enough, it’s time to try moving your device to another location. Your Hybrid Connect device will then connect to your Smart Hub using wi-fi."

[NER]

still does not connect to G4 wonder if the sim card needs to be activated?