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Kathy2
Beginner

on ‎23-02-2021 11h42

1,156 Views
Message 1 of 3

I'm impressed!

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My BT fibre optic internet wasn't working yesterday so I reported it. This morning, the BT engineer came and found that my Shetland pony had gnawed through the cable! BT have put in a new cable and I'm up and running again. This is impressive as the problem was solved in less than 24 hours. Thank you, BT!

2 REPLIES 2
Devon_Dave
Distinguished Guru

on ‎23-02-2021 17h44

1,107 Views
Message 2 of 3

Re: I'm impressed!

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Guess you won't be impressed when you get the damage repair bill. 

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PaddyB
Moderator-Retired

on ‎27-02-2021 9h14

1,016 Views
Message 3 of 3

Re: I'm impressed!

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Hi @Kathy2,

Thank you for posting back. I'm happy to see that your service was repaired so quickly.

Thanks

Paddy

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