<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
My BT fibre optic internet wasn't working yesterday so I reported it. This morning, the BT engineer came and found that my Shetland pony had gnawed through the cable! BT have put in a new cable and I'm up and running again. This is impressive as the problem was solved in less than 24 hours. Thank you, BT!
Guess you won't be impressed when you get the damage repair bill.
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