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Finalcuts
Aspiring Contributor

on ‎24-09-2020 12h03

735 Views
Message 11 of 13

Re: Infinity Speeds Slowly Falling

If you could actually speak to someone !!

Fingers crossed to line resets and the speed creeps up.
Thanks again
0 Ratings
Finalcuts
Aspiring Contributor

on ‎29-09-2020 7h11

699 Views
Message 12 of 13

Re: Infinity Speeds Slowly Falling

There seem to be a fair few similar problems on here.
I’m told by BT that online is the best way to get help. But how ?
Speeds still dropping.
0 Ratings
imjolly
Distinguished Sage
Distinguished Sage

‎29-09-2020 9h00 - edited ‎29-09-2020 9h01

679 Views
Message 13 of 13

Re: Infinity Speeds Slowly Falling

you can either phone 150 or 0800800150 from mobile and ask for replacement hub as your modem is constantly dropping connection or 0800800030 and negotiate a renew contract and include a new hub as condition

your speed is not going to improve as long as you keep dropping internet connection



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