Internet connection drops at the same time every night around 2am

[muzzy1802]

Hi, I have been experiencing this problem for around a year and calling BT did not help at all.  They have never given me an answer to this issue and whenever I call, they just say that it's temporary or there's something wrong with the device. They even sent me a new hub (6) and it's still not fixed the issue. It was happening on my PS4 and now it's happening on my PS5 that I got literally yesterday so it cannot be the device. There is no restrictions or anything on my smart hub manager so I really don't know what could be causing this problem.  

Every device other than my PS4/PS5 works fine. I rang the playstation helpline first and they said it's to do with your ISP.

Any suggestions?

[imjolly]

is it the internet connection to your hub that is dropping which would affect all devices or is it just the wireless connection to the hub fro your ps4/5?

[muzzy1802]

It’s just the wireless connection from the hub to my console.

[Cocksy]

Long shot but....

https://www.bbc.co.uk/news/uk-wales-54239180

https://hackaday.com/2020/09/22/second-hand-television-shines-takes-down-entire-villages-internet/

?

[muzzy1802]

???

[Devon_Dave]

Did you read the articles? This is what can cause the internet to drop. 

[Cocksy]

I guess it's unlikely that someone is turning on an ancient CRT TV at 2am every day, but the point is: is there anything outside your network that comes on at this time that could be emitting an RF signal that causes the WiFi to go down? Like I said, it's a long shot, but worth ticking off just in case!

[imjolly]

do you have anything in your home that switches on or off about that time - boiler, lights ?

[muzzy1802]

no, that was the first thing I checked when I saw other people were having this issue

[muzzy1802]

nothing comes on at this time, it's only my console