Internet seems to lose connection 2 or 3 times a day

[meekamunz]

That's all the information on the screen in my post before the image

[meekamunz]

Is there anything further you need?

[meekamunz]

I posted the requested information, is there any further update?

[imjolly]

Your previous posts do not include all the information which is available when you go to advanced settings then technical log then information. The information in addition to that which you posted should include connection speed, attainable speed noise margin etc

[meekamunz]

here is a screen shot from the page you asked for:

This is the entire page

[pippincp]

Is you hub connected directly to the master socket?

[meekamunz]

I'm not really sure how to answer that, as it is FTTP and doesn't use the traditional telephone master socket.  I have a fibre box inside my front door that take the fibre (actually proper fibre with what looks like an SC connector) and turns that into a copper signal into the Smart Hub.

[meekamunz]

And here could be the problem - have I posted this to the wrong forum, ie this isn't a "BT Fibre Broadband" issue

[pippincp]

It would've helped if you'd told us it was FTTP.

What happens with the lights on the ONT when you have the drops?

[meekamunz]

My bad, should have said!  Ah well no harm done. 

Nothing different happens to the lights during the drops, but to be honest the first thing I do is make sure I've not lost connection to the hub, then I load the admin web page for the hub.  This takes a long time during this period, so I assume there is either an unreported local network outage or some kind of congestion on my local network.  In any case, by the time of have got out of my chair and walked to the ONT the issue would most likely have resolved itself - it's that quick, about a minute or so.  The issue for me is that it will kick me out of zoom meetings at work