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JMB
Expert

on ‎01-12-2021 10h24

692 Views
Message 1 of 2

Is it my imagination but there seem a lot more broadband drop outs recently

01397 exchange

 

Is it my imagination but there seem a lot more broadband drop outs recently.  Not a good sign for when we lose the landline connections - can't remember the last time the landline phone did not work.

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MB
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0 Ratings
1 REPLY 1
NeilO
Moderator-Retired

on ‎02-12-2021 19h29

584 Views
Message 2 of 2

Re: Is it my imagination but there seem a lot more broadband drop outs recently

Hi @JMB Welcome back to the community and thanks for posting.

I'm sorry to see you're having issues with your broadband disconnecting. Can you post your Home Hub router stats and we'll take a look?

You'll get them by entering 192.168.1.254 in your browser, if you have a home hub 5 please go to troubleshooting then helpdesk and if its a Smart Hub go to advanced settings then technical log information

Thanks

Neil

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