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RyanElse
Beginner

on ‎11-03-2021 18h02

1,043 Views
Message 1 of 3

Is it possible to change the cabinet your house is connected to ?

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I live in the only house on the street that is connected to a different cabinet than the rest of my street and I do not have access to fibre broadband while my neighbors do. Other houses near me are on the same cabinet but have access to 1GB FTTP through BT , we are the only house in the vicinity that has no access to fibre broadband. I know it probably isn't possible to change the cabinet my house is connected to but I wanted to know if there is any way to get faster broadband? it is incredibly frustrating having a neighbor 30 meters away that has access to much faster broadband while you do not.

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎11-03-2021 18h50

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Message 2 of 3

Re: Is it possible to change the cabinet your house is connected to ?

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openreach will not change your cabinet just so you can get a faster internet connection.  This has been raised in the forum many times

enter your phone number and post the results     https://www.broadbandchecker.btwholesale.com/#/ADSL



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pippincp
Distinguished Sage

on ‎11-03-2021 18h54

1,019 Views
Message 3 of 3

Re: Is it possible to change the cabinet your house is connected to ?

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@RyanElseThere is no customer connected to any fibre cabinet that has FTTP. FTTP is not served from a cabinet.

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