LP205

[stowei]

Hi there

I have just signed up for BT Sport.  I am trying to access it on my Mac but I get the LP205 Not in UK error.  I am in London, UK.  I have an AVG VPN which is configured for London.  Turning my VPN makes no difference.  The LP205 error message remains.

Curiously, the main Help pages from BT themselves do not even seem to acknowledge that such an error code exists.

Help please.

Thanks

[DarrenDev · Accepted solution]

After you've turned your VPN off, please log out and in again for it to recognise that it's changed.

[stowei]

Thank you.  That has indeed solved the issue.  So is watching BT Sport not possible from behind my VPN?

Thanks

[DarrenDev]

Afraid not. We have a contractual requirement to ensure users are in the UK, and using a VPN prevents us from doing so.

[DK1083]

I have this problem. I have uninstalled the VPN (Avast) and binned it. I've logged out of BT and closed the laptop, (Macbook Air), down but on re-starting the problem remains. I've checked the location of my IP address and it shows London. 

Can anyone help??