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NikkiM83
Beginner

on ‎31-03-2021 17h52

4,603 Views
Message 1 of 2

Landline Temporarily Unavailable but Broadband Still Working

Evening,

Looking for some advice.

Our landline telephone is displaying a message of check landline.  I have called our number from my mobile and it now says 'Landline is temporarily Unavailable'

I have checked both sockets in the house and ran a fault check which is comeing back with no fault.

nothing has changed or moved in the house, I'm assuming its not my actualy landline handsets as we wouldnt be getting an error message when trying to phone the house.  

Can anyone suggest anything to try before we have an engineer come out to the house please?

Thank you

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1 REPLY 1
NeilO
Moderator-Retired

‎31-03-2021 19h06 - edited ‎31-03-2021 19h14

4,592 Views
Message 2 of 2

Re: Landline Temporarily Unavailable but Broadband Still Working

Hi @NikkiM83 welcome to the community and thanks for posting, I'm sorry to see you're having problems with the landline. You could try connecting to the test socket to see if that helps? You can view a video of how to do that on this link landline checks.

test socket.jpg

Thanks

Neil

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