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Message 11 of 12

Re: Losing wifi connection

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If your modem stays connected but your router disconnects, the problem is likely to be either a faulty modem or dodgy cable between router and modem.

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Message 12 of 12

Re: Losing wifi connection

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Yes replaced both, doesn't help so put the old router back, as a much better router.   Nobody seems to have any idea when I ring technical help lines, so guess I will have to wait for an engineer to come out and have a look.  At least it is only intermittent, and usually in the morning?  Many ,many thanks for your help

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