It's one of those moments when you go 'why did I bother'.
Due to a line fault our Fibre Broadband has collapsed to a crawl (as well as losing our landline connection). I know what's happened - the 'fix' that the engineer applied to fix our crackly line a year or so ago in an underground joint has snapped in the cold.
So I have logged the fault, but need the broadband available to share between my wife and myself tomorrow. So ask the agent to activate the minihub as we have Halo 1. It would be 'active within an hour'.
Dug out the hub which I haven't used for over a year. Turned it on. No internet connection. Message on My BT: '
Broadband Backup is unavailable
Solved! Go to Solution.
OK apologies for my whinge - got onto the chat with India and they were able to fix the broadband backup issue which is now activated.