My BT Android App

[Anttix]

Would like to add a 'me too' to this as of this afternoon. Still won't log me in. 

[Darkson]

+1 to this problem.

[DMGH]

Hi im having issues with logging into my bt app tried uninstall and everything else that other people have tried but no luck . Getting same message something when wrong please try later . Please can you help me !

[DMGH]

Hi is anybody else having trouble logging into my bt app ? I've tried uninstall and cleared cache but still no luck . Anyone got any ideas how to resolve this issue please. 

[Anttix]

Just updated to the latest version of the app. No change. 

[DMGH]

hi are you having trouble signing into the app ?

[Anttix]

Yup. Finger print accepted, then nothing...

[HayleyC]

I'm having the same problem too. Which is annoying, as I need to access the app to implement a fix that BT executive customer resolutions have asked me to try. I am at the end of my tether with the poor service from BT. Luckily for me, it's OK that my broadband and now the My BT app aren't working. My contract us up very soon, and I'm not feeling inspired to give them another 24 months of my money 🙈

[NeilO]

@Anttix @DMGH @HayleyC  I'm really sorry to see you're all having problems logging into the My BT app. We'd like to help you get this sorted and I'll send you all a private message so you can send your details over to the moderation team.

You'll get the private message by clicking on the envelope in the top right of the community forum.

Thanks

Neil

[DMGH]

Hi Neil0
Thanks for getting back to me BT
Are supposley looking into this for me . I contacted them through there FB page . Hope someone will be back in contacted with me today.