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Message 11 of 22

Re: New Norton software

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Hi I had the same problem and I'm pleased to say that this approach worked for me. As noted there was 1 file containing the name mcafee in each of the two folders. Thanks to the originator of this fix.

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Message 12 of 22

Re: New Norton software

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As advised, downloaded new Norton Software... NOT happy. I had plenty of security from Windows defender. Now everything going haywire... How do I disable it?

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Message 13 of 22

Re: New Norton software

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@redls wrote:

As advised, downloaded new Norton Software... NOT happy. I had plenty of security from Windows defender. Now everything going haywire... How do I disable it?


Uninstall it in the same way as you would any other program.

See Norton's link

Uninstall your Norton device security product on Windows

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Message 14 of 22

Re: New Norton software

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Tried that but it is STILL there in the BT account, though the Windows Security seems in charge. This is getting silly... especially when I see the amount the bill will be going up!

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Message 15 of 22

Re: New Norton software

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I have had exactly the same problem with my Mac.  I did what you did and removed the hidden files, but the Norton software will still not load.  There must still be another hidden file somewhere.

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Message 16 of 22

Re: New Norton software

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I'll keep looking!
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Message 17 of 22

Re: New Norton software

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Hi regarding looking for files. You probably realist this but they also need to be permanently deleted from the trash. Bst of luck.

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Message 18 of 22

Re: New Norton software

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I have finally located the rogue file in Launch Demons in my Mac library.  It was com.mcafee.cspd.plist.  The Norton software loaded successfully after removing this one last file.

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Message 19 of 22

Re: New Norton software

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Yes, but thanks.
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Message 20 of 22

Re: New Norton software

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Last time I left Mcaffe I found a small program on Mcaffe site that removes all trace of the program

trumble

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