I am an existing BT Retail customer with a working landline?
Then if you want the internal connection changed, then you would have to pay for it.
Thanks, In which case I would Buy and fit my own master socket, ie one with a surge resistance - do you know where from? I would then run an extension socket into the hall to the hall with an outlet for phone and modem. alternatively I could connect the wires with jelly crimps outside in the porch and bring my master socket into the hall for connecting phone and modem. Either or both of these sound like a plan?
What socket is your home hub plugged into now?