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Message 1 of 3

One way transmission mobile to digital voice

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When out I called my home Alexa digital voice phone from a BT mobile. One way transmission from home phone to mobile. Called 2 more times with the same result. Wife called me back from Alexa digital voice phone to mobile and had both way transmission. I was standing in the same location all the time.  Wife getting fed up with this new system as we have had various hiccups where digital voice is concerned. Is this a known problem?

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Message 2 of 3

Re: One way transmission mobile to digital voice

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Just tried phone my home alexa DV phone from mobile (not a BT MOBILE) but call was fine with clear call and no problems.  Have you tried someone else phoning your home phone from a mobile to see if it is home phone or your mobile that has the problem



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Message 3 of 3

Re: One way transmission mobile to digital voice

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Just tried calling my home dv from my BT mobile at home with no problem. ]

The problem earlier was when I was calling from just inside Waitrose. 

So probably connecting via a different base station or possibly using WIFI Calling (Waitrose does have customer WIFI). 

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