PARENTAL ACCESS CONTROLS REMOVED FROM NEW HOME HUB 2

[couzea]

Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Come on BT this is hardly responsible family friendly behaviour in the middle of COVID lockdown. Have reverted to my old hub and hope they don't try and update that to remove access controls. The BT app controls are no substitute as they don't allow control of individual devices. Looking at other provider now as BT has been slowly reducing parental control ability across it's platform starting with the removal of controls from BT virus protect some time ago.

[NeilO]

Hi @couzea, welcome to the community and thanks for posting in the MyBT App do you see the option to control wifi access for your devices?

You'll find access controls for your Smart Hub 2 in the My BT app. They're now called Wi-Fi controls.

1. From the app, click More then select Your wi-fi network
2. Select Control wi-fi access for your devices to manage your screen time online