cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,514 Views
Message 1 of 8

Parental controls not blocking

Go to solution

@DarrenW  please help our parental controls don’t work ? 

0 Ratings
7 REPLIES 7
1,500 Views
Message 2 of 8

Re: Parental controls not blocking

Go to solution

Hi @Jimjam51 and welcome.

Thanks for posting about your parental controls issue. I'm sorry you're having problems. Can you give us more details on what the problems are? Are you seeing any error messages? How are you activating them etc?

Cheers

David

0 Ratings
1,486 Views
Message 3 of 8

Re: Parental controls not blocking

Go to solution

Hi Dave, no error messages and it says our controls are active when there not 

0 Ratings
1,468 Views
Message 4 of 8

Re: Parental controls not blocking

Go to solution

Hi @Jimjam51, thanks for posting back, and sorry the controls are not working. 

Are you a new customer and they've never worked?  Or have you only noticed this recently and they worked ok before?

cheers

John

0 Ratings
1,466 Views
Message 5 of 8

Re: Parental controls not blocking

Go to solution

Hi @JohnC2 they worked before but now recently noticed they don’t anymore 

0 Ratings
1,463 Views
Message 6 of 8

Re: Parental controls not blocking

Go to solution

No not seeing any errors my side of things 

0 Ratings
1,451 Views
Message 7 of 8

Re: Parental controls not blocking

Go to solution

Hi @Jimjam51, thanks for getting to us and I've sent you a Private Message so you can get in touch with the Mod team and we'll look into this for you.

Cheers

John

0 Ratings
1,385 Views
Message 8 of 8

Re: Parental controls not blocking

Go to solution

Hi @Jimjam51, thanks for getting back to me, and good news that the Parental Controls are now working.

cheers

John

0 Ratings