Parental controls wont turn off

[NeilO]

Hi @DavidGoff I'm really sorry about that, I can see my colleague DavidM has been helping you but due to unforeseen circumstances he couldn't work today. We'll get back to you this afternoon.

Thanks

Neil

[DavidGoff]

Neil, I appreciate you taking the time to reply. You can appreciate it is frustrating to be kept in the dark.

[Egf]

Hi

Did this get sorted? I have the same problem and have tried all the suggestions here.

[DavidGoff · Accepted solution]

Yes, eventually we worked out that my number had been switched with someone else's who had the controls set up. I only realised when I called my home phone and heard someone else's answer machine. A long shot but worth a try.

[Egf]

Thanks

having not worked for a week, I merely called my own phone number then tried again and it was sorted. Maybe a coincidence but thanks for your tip.