cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
884 Views
Message 1 of 2

Performance issues since BT Web Protect notice

Hi all,

I've been with BT for a couple of years now, very excellent service and to date not major issues. Last week following the webprotect announcement I started to experience a slower internet experience, really slow browsing response and noticeable disruptive on Teams conference calls to the point I could not tolerate them due to constant dropouts (as I work from home - not using VPN).  

I did the usual BT system checks through their website and no issues were reported, however the problems persisted throughout the day.

This weekend I turned off webprotect and everything seems to be back to normal thankfully and shall leave it for the time being.

Has anyone else experienced similar troubles of this nature?

0 Ratings
1 REPLY 1
862 Views
Message 2 of 2

Re: Performance issues since BT Web Protect notice

yours is a known problem when web protect is active



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.