Phone line and FTTP

[paullee1]

I'm going to order FTTP. My current provider is EE with broadband and phone included. Will I need a new phone contract with BT as well as FTTP if I want to keep the landline?

[imjolly]

if you order FTTP then your phone line will be transferred to BT

[pippincp]

No, at present the current copper line is kept for the telephone connection. Cost is included in your FTTP contract. If you wish to keep your exisiting number ask for it to be ported.

[paullee1]

OK but will I need a paid contract with BT for the phone line extra to the FTTP broadband contract?

[pippincp]

No, as I said it is included in the FTTP contract.

[licquorice]

No

[paullee1]

Thanks pippincp. Your reply crossed with another so I was replying to that. So the phone contract is included - will I find details of call charges in the BT website somewhere?

[imjolly · Accepted solution]

this may help

https://www.ispreview.co.uk/index.php/2020/07/broadband-isp-bt-hits-landline-only-customers-with-pri...