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Message 11 of 16

Re: Random disconnects after Storm Arwen

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I have reported the noise and an engineer is booked, thanks

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Message 12 of 16

Re: Random disconnects after Storm Arwen

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I usually use a TP Link router but I switched it out for the Business Hub I just seemed to have around to see if it would help stabilize the connection at all

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Message 13 of 16

Re: Random disconnects after Storm Arwen

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Hi @gissbro ,

Thanks for letting us know you've booked the engineer appointment. Can you get back and let us know how the visit goes?

Cheers

David

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Message 14 of 16

Re: Random disconnects after Storm Arwen

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Hi @gissbro ,

Sorry for the late reply. Did the engineer get this sorted for you? Can you let me know how you're getting on?

Cheers

David

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Message 15 of 16

Re: Random disconnects after Storm Arwen

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Hi, yes the issue was sorted but now we have switched to EE 4G Broadband as the speed difference is like night and day.

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Message 16 of 16

Re: Random disconnects after Storm Arwen

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Thanks for letting me know @gissbro .

All the best

David

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