Hi @JohnC2 , I know this thread is extremely old, but here goes - I don't know about Doug Mason but I have the same problem, I have 15 licences, and only using 4 (2 PCs and 2 mobiles), but when trying to add a third PC I'm getting exactly the same, telling me that the software has been deactivated.
Now this isn't the first time I've had this problem, I've had it where 2 of the PC's say exactly the same thing too, in fact only one of my three PCS have never said this.
Also, all of my PCs have at various times gave me a warning that BT Virus protect was nearing the end of the licence and telling me to renew the licence???? When the time for deactivation arrives, 2 of my PCs have, unlike what others have said happened (nothing it didn't deactivate at all), mine have actually deactivated, and no matter what I do, including uninstalling BT Virus Protect then reinstalling it again, or even Completely wiping the hard drive and reinstalling windows and all my programs etc, I STILL get the same thing
Also when BT Virus protect deactivates, I have a message come up giving 2 boxes, one says renew the licence and the other says purchase more licences. If I click on the renew Licence box it takes me to the McAfee site, and I'm presented with a login and password box, the login is already filled in with a BT Login but anything put into the password box is wrong (as I don't have the BT login password)
What do I do, how can I resolve this problem now, this has been going on for weeks now - I know this thread is very old, but I'm hoping I can get assistance with this - otherwise I'm going to have to take others advice and uninstall McAfee completely from all my systems and bin it completely and install Emsisoft instead
Pete
