Cancel engineer visit!

[Stevespurs]

Hi

I am getting very frustrated as there is no online way of cancelling an Engineer appointment I have now changed it to 17th Sept to give more time to cancel. 

Can you cancel it?

Steve 

[Keith_Beddoe]

@Stevespurs 

All you need to do is to select the option to cancel the fault.

[Stevespurs]

This is what I cannot see, which screen is it on?

[Keith_Beddoe]

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@Stevespurs wrote:

This is what I cannot see, which screen is it on?

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From what I remember, its on the bottom of the fault progress chart, but its a month or so back when I last used it.

It said something like "Tell us your fault is now cleared"