Download speed has been reduced

[imjolly]

a dull hum is normal on cordless phone anything else can be a problem  see if stays stable now faceplate clipped securely back in place but if not may need phone engineer for line hiss

[Ianf3]

Hi, 

Thanks, I’ll keep you posted 

[pippincp]

@Ianf3Does it remain stable if you leave it connected to the test socket?

[Ianf3]

Hi

well I’d have no landline to take calls if I tried that over 24hrs, only broadband, but if it persists I’ll try it .

it’s dropping about once a day at the moment.

Thanks

ian 

[pippincp]

Of course you would, you plug the hub and phone into the filter.

[Ianf3]

I didn’t realise there was a socket behind the faceplate for this 

Thanks 

[Ianf3]

So the filter is in the faceplate?

or are there 2 sockets underneath, mine only has the test socket?

[imjolly]

The face place has 2 outlets - dsl and phone- and is filtered

the test socket is not filtered so you need to use a filter and then you can connect both hub and phone then leave and see if that helps stability

[Ianf3]

Hi

ive only adsli filters in a cupboard somewhere, will they do?

[pippincp]

Yes.