Is my broadband fibre 2 speed artificially capped or banded

[imjolly]

what about max attainable?

[ChrisA1]

58 on the SmartHub2 log but this is still below the Openreach website guidance and surely BT wouldn’t now be offering a 62 speed fast guarantee unless this was attainable 

[ChrisA1]

Hi 

I have attached a copy of the SmartHub 2 log in the test socket if it assists you. BTW I have no need for any of the other sockets in the house so happy to keep using test socket if there is a way to tidy it up and make that possible?

Product name	BT Smart Hub 2
Serial number	+091298+2125026465
Fireware version	v0.30.01.08093-BT (Mon Aug  9 20:01:14 2021)
Board version	R01
GUI version	1.74 12_11_2020
DSL uptime	0 days 0 Hours 7 Mins 59 Secs
Data rate	19.2 Mbps / 47.7 Mbps
Maximum Data rate	19.0 Mbps / 57.4 Mbps
Noise margin	6.0/6.3
Line attenuation	5.5/16.8
Signal attenuation	5.6/16.0
VLAN id	101
Upstream error control	Off
Downstream error control	Off
Data sent / received	71.1 MB Uploaded / 44.3 MB Downloaded
Broadband username	bthomehub@btbroadband.com
BT Wi-Fi	Active
2.4 GHz wireless network name	BT-SWCMPN
2.4 GHz wireless channel	Smart (Channel6)
5 GHz wireless network name	BT-SWCMPN
5 GHz wireless channel	Smart (Channel36)
Wireless Security	WPA2 (Recommanded)
Wireless mode	Mode 1
Firewall	On
MAC address	70:97:41:87:3B:7C
Software variant	-
Boot loader	0.1.7-BT (Thu Nov 30 09:45:22 2017)

Many thanks

Chris

[pippincp]

G.Inp is enabled on your cab and takes about 10 days to kick in giving you a speed boost.

[ChrisA1]

So I only need to wait and I should see an improvement in line with what BT website now offers for same package?

[licquorice]

Wait for G.Inp and 3dB noise margin to kick in and post back new stats after a couple of weeks.

Its possible that the reason your speed is much slower than the checker would suggest is that you have an aluminium cable rather than copper.

[ChrisA1]

Thank you! I guess, I will wait and see

[ChrisA1]

Hi 

My stats do not appear to be improving and some of them to my untrained eye look to be worse. Any ideas?

Thank you!

Fireware version	v0.30.01.08093-BT (Mon Aug  9 20:01:14 2021)
Board version	R01
GUI version	1.74 12_11_2020
DSL uptime	2 days 22 Hours 46 Mins 43 Secs
Data rate	17.9 Mbps / 47.9 Mbps
Maximum Data rate	17.7 Mbps / 48.3 Mbps
Noise margin	6.0/6.3
Line attenuation	5.5/16.9
Signal attenuation	5.6/16.1
VLAN id	101
Upstream error control	Off
Downstream error control	Off
Data sent / received	2.1 GB Uploaded / 2.1 GB Downloaded
Broadband username	bthomehub@btbroadband.com
BT Wi-Fi	Active
2.4 GHz wireless network name	BT-SWCMPN
2.4 GHz wireless channel	Smart (Channel1)
5 GHz wireless network name	BT-SWCMPN
5 GHz wireless channel	Smart (Channel36)
Wireless Security	WPA2 (Recommanded)
Wireless mode	Mode 1
Firewall	On
MAC address	70:97:41:87:3B:7C
Software variant	-
Boot loader	0.1.7-BT (Thu Nov 30 09:45:22 2017)

[imjolly]

your stats show your hub dropped internet connection just short of 3 days ago was that a manual reset or loss of internet?  G.INP mention needs at least 10 days stable connection before you will see any benefit

is there any noise on landline that could be causing connection problem?

[ChrisA1]

Thank you for your quick response. Manual disconnection as we are in the process of decorating. I will do my best to keep the router plugged in for longer!