I too have just installed a WIFI extender and it has connected but is saying no Internet when I try to connect any device (though sometimes it also says incorrect password as well). Is it incompatible with an EE hub? I have tried resetting everything
I have tried the EE community and not had anything helpful there. The BT extender is sold as compatible with other Hubs.
Is there anything else I can try?
Hi @rjhinde, welcome to the forum and sorry you are having a problem with the WiFi extender 1200.
It would be best to contact the product helpdesk who are best placed to help you with this. They can be contacted by phone: 0808 100 6116
Monday to Friday 9.00am to 5.30pm
Saturday 9.00am to 2.00pm
Or drop them an email: firstname.lastname@example.org
Sadly everything I have tried with the help of the help desk has failed, so I am now going to seek a refund