Recordings last only 1 minute

[jdp1g09]

We've had our YouView box for about 4/5 years  never had any issues with it until about a week or two ago when we noticed that all of our recordings no longer work.

Anything we schedule in does record, but only for one minute. The box seems to think it is recording beyond this, as it shows the red light, but whenever we go to our recordings, everything shows as being 1 minute long, and do not playback beyond that.

Anh help would be appreciated.

Thanks

[JohnC2 · Accepted solution]

Hi @jdp1g09, welcome to the forum and thanks for posting.

Sorry that you are having a problem with the recordings on the BT TV box. I would recommend that you try a Reset of the BT TV box and see if that helps fix the problem.

Do you have a current BT TV subscription?

Cheers

John

[jdp1g09]

Thank you @JohnC2. Have done a reboot, and that seems to have fixed it.

[JohnC2]

Hi @jdp1g09, thanks for trying that, and great news that it's worked.

cheers

John

[BarryT33]

Guys

Is a "re-boot" simply a turn off-turn on?
I contacted Channel 4 today as last evening a recording of theirs from Monday lasted just 8.02 minutes, I had been advised "on here" previously, that it was the broadcasters signals that start/stop recordings!!

I didn't find my last thread, apologies. 

[jdp1g09]

Yep, a reboot for me just consisted of unplugging the power cable for 30 seconds or so, and then reconnecting to turn it on again.

Hope it works 🤞

[BarryT33]

Doh! I just thought, all my kit gets switched off every night so a "reboot" is effectively done then.... 😞

[BarryT33]

I also found a link to a BT box re-boot which I've done, so here's hoping.