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Message 1 of 4

Regular disconnects after new firmware update

Hi,

My BT Hub had a firmware update on the 13th of January, ever since the connection drops exactly every 24hrs around 2.40am every day. This is the first time anything like this happened. Has anyone experienced a similar problem?

Any help would be appreciated though it's predictable it's still rather frustrating.

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Message 2 of 4

Re: Regular disconnects after new firmware update

Someone else here might have a better idea on why it's happening.

Tonight you could leave the router disconnected with all  wired devices and wifi disabled around 02:40 am and see.

every 24 hrs and 02:40 hours suspiciously points to the digits 0,2,4 . Maybe some time related default settings somewhere.

Again, others in the forum might help.

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Message 3 of 4

Re: Regular disconnects after new firmware update


@woodstockahemwrote:

Someone else here might have a better idea on why it's happening.

Tonight you could leave the router disconnected with all  wired devices and wifi disabled around 02:40 am and see.

every 24 hrs and 02:40 hours suspiciously points to the digits 0,2,4 . Maybe some time related default settings somewhere.

Again, others in the forum might help.


Is a tin foil hat required at that time too?

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Message 4 of 4

Re: Regular disconnects after new firmware update

have you tried a factory reset incase firmware did not update fully  press recessed button on back and hold 20/30 secs until lights flash   when restarts remember to turn off smart setup



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