Remove a device from my BT Virus Protect account

[Anonymous]

Hello @NeilO,

Just a update for you, please see the image attached down below:

As you can see I switched my PC on and the message about 'Reactivation has disappeared' but there's no green tick by the devices which are on the Windows platform with BT Virus Protect installed.

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Kind regards,

DanTMan64 

[Anonymous · Accepted solution]

Hello BT Community & @NeilO,

This has now been resolved & has been fixed.

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Kind regards,

DanTMan64

[PaddyB]

Hi @Anonymous, 

Thank you for posting back to let us know. 

Thanks,

Paddy

[Anonymous]

Hello @PaddyB,

Can you please let @NeilO know that it's been resolved, I did sent him a PM and close my case he did sent me a PM about getting it fix with McAfee.

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Kind regards,

DanTMan64

[PaddyB]

Hi @Anonymous,

@NeilO isn't in the office this weekend but he is back on Monday and I'll let him know.

Thanks,

Paddy

[Anonymous]

Hello @PaddyB,

Many thanks for doing that for me, really means a lot to me pal 😀 👍.

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Kind regards,

DanTMan64