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davidw87
Aspiring Contributor

on ‎02-04-2021 18h45

924 Views
Message 1 of 2

Replacement Home Hub

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Hi

My original Home Hub (from 2016) started rebooting randomly a lot a couple of years ago so I replaced it with another router (different brand) which worked well.

I thought I'd try a new Home Hub again now though as I believe they've been upgraded since.

Can I request one from BT? If so, how can I do so?

Thanks!

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1 REPLY 1
licquorice
Distinguished Sage
Distinguished Sage

on ‎02-04-2021 18h49

923 Views
Message 2 of 2

Re: Replacement Home Hub

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If you are still in contract and can persuade customer services your hub is faulty, they will send a replacement. Call 150 or 0800 800150 from a mobile. 

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