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Message 1 of 5

Reset SNR profile

Can a moderator please help me by resetting my SNR profile

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Message 2 of 5

Re: Reset SNR profile

in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if  HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information . 

enter your phone number and post results  remember to delete number   https://www.broadbandchecker.btwholesale.com/#/ADSL

Have you been having connection problems that noise margin has increased? 

Someone may then be able to offer help/assistance/suggestions to your problem



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Message 3 of 5

Re: Reset SNR profile

Entered it, yes we have been having connection problems 

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Message 4 of 5

Re: Reset SNR profile

Can you post the information requested as needed before any progress 



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Message 5 of 5

Re: Reset SNR profile

Sorry thought I had, just leave it I will call someone tomorrow, thanks for your help

 

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