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Message 1 of 2

Slow broband

I have fibre 1 broadband with 50mb down load speed and 10mb upload speed with a 25mb stay fast guarantee

Im barley getting above 10mbps and it will keep dropping to well under 1mbps, I’ve tried to do a speed test and it is saying it is unable to test any help?

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Message 2 of 2

Re: Slow broband

Hi @Andy1987,

Welcome to the Community and thank you for posting. I'm sorry you've been having problems with your connection. 

To get a better understanding of how your connection is performing, please could you post the stats from your router?

If you're unsure how to do so, you can find a few details here - Top Tips for getting help on the Community 

Thanks

PaddyB

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