I am on BTs 900/110 plan and am having issues with the Smart Hub 2's ethernet.
It's strange, when I reboot the router or unplug and re-plugin the ethernet cable I get nice fast speeds but then within 5 mins my speeds drop to under 400mb down and 10mb up.
Ignore the 50mb upload speed, that's another issue posted in the thread about that, but as you can see:
Before reboot:
After reboot:
If I quickly unplug the cable and plug it back in the speeds go back to the 'after reboot' speeds (often the DL is higher, around 890mb-912mb), but this only lasts 5 minutes max, then the speeds drop back down again. This is also not just happening on speed testing sites, I have tried downloading/uploading to a webserver and the same thing happens. The BT checker always says 912mb/110mb, that maybe what the line is getting, but from the Home hub to my PC that isn't what is happening.
I have tried the following:
- Tested on the Laptop as well
- Factory restart
- Different port on the smart hub
- Different cable
- Set ethernet on my PC from auto handshake to force 1000mb connection
- Disconnected WiFi devices
To make matters even more strange, when the home hub drops the ethernet speeds, the speed drops on all devices, including wireless. My phone goes from a DL or 500mb to 300mb for example, but just unplugging the ethernet and plugging it in again makes the WiFi speed go back up as well. It's as though the router cannot handle 900mbs so keeps slowing everything down, but then resets this odd behaviour when I make a change (ie, re-inserting the ethernet cable or rebooting).
Has anybody else had this?
I have a different menu from the one shown on the link I can’t see an option to switch off smart ?
