cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
574 Views
Message 1 of 4

Slower speed on day 14

Hi All

I am using Fiber 250. 

When the engineer came to install the broadband on the 10th of December, he said I'd get 300mbit or more. We did the test and he was right, i started getting that speed. 

After few days, we moved few furnitures and had to unplug the modem 3-4 times total max. 

Now the max speed I get is 250mbit. 

Are these two possibly related and would DLT reinstate my initial speed? 

 

Thanks 

0 Ratings
3 REPLIES 3
564 Views
Message 2 of 4

Re: Slower speed on day 14

Most likely DLM has been fooled into thinking you have a fault due to the disconnects. Speeds should slowly return.

It would have been better to leave the hub unplugged until you had finished moving furniture.

0 Ratings
520 Views
Message 3 of 4

Re: Slower speed on day 14

I see. Anyways to reset that and restart as if the broadband was just installed? 

0 Ratings
500 Views
Message 4 of 4

Re: Slower speed on day 14

You just need to wait until DLM sees your connection as stable so no resets



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings