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shw
Beginner

on ‎20-02-2021 17h23

1,187 Views
Message 1 of 2

Smart Hub 2 connection

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BT have sent me a Smart Hub 2 to replace a faulty Hub 4.

1. Do I still need the white Openreach box that currently sits between the wall socket and the Hub 4?

2. If not, then do I need a filter plugged into the wall socket (as described by the Smart Hub instructions for a single socket)?

3. And if so, where do I get one?

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1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎20-02-2021 17h30

1,183 Views
Message 2 of 2

Re: Smart Hub 2 connection

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you do not need to use the white modem. Just take the cable from master socket to the modem and connect it to the dsl socket on the SH2. That it plug and play

Make sure you have turned of smart setup

 

 

Turn Off smart setup

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



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