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Message 11 of 13

Re: Smart Hub 2 flashing purple but internet is working

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Apologies, I misunderstood. I thought the test socket would be separate, rather than the one behind the faceplate that I plug my filter into.

It's been solid blue all day now, since taking the faceplate off and putting it back on again. A flaky connection does seem likely. Thanks again for your help.

 

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Message 12 of 13

Re: Smart Hub 2 flashing purple but internet is working

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@hoggle1976 wrote:

Apologies, I misunderstood. I thought the test socket would be separate, rather than the one behind the faceplate that I plug my filter into.

It's been solid blue all day now, since taking the faceplate off and putting it back on again. A flaky connection does seem likely. Thanks again for your help.

 


That is quite common, as they often make a poor connection.

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Message 13 of 13

Re: Smart Hub 2 flashing purple but internet is working

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Thank you. It's a relief that it appears to be something common and fairly easy to work around, for now.

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