Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
daza1965
Aspiring Contributor

on ‎09-11-2021 13h01

688 Views
Message 1 of 3

Smart Hub & Fiber compatibility

Go to solution

Had full Fibre fitted yesterday to the house but my smart hub 2 is not the correct version thus no broadband. My existing hub is the old Copper version and not full-fibre. I have to wait until the correct hub is sent out in the post which could be days, was told my old broadband would not be disconnected until I was up and running with the new installation. However, within 2 hours it was removed. Can I purchase my own hub to get up and running, if so would anyone know of a good make and model to use?  

0 Ratings
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

‎09-11-2021 13h05 - edited ‎09-11-2021 13h05

685 Views
Message 2 of 3

Re: Smart Hub & Fiber compatibility

Go to solution

if you have a SH2 then you can go to hub manager then advanced settings broadband and there is a switch to turn on FTTP mode so one of the LAN connections becomes WAN



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
daza1965
Aspiring Contributor

on ‎09-11-2021 13h57

660 Views
Message 3 of 3

Re: Smart Hub & Fiber compatibility

Go to solution
Thank you so much, I have wasted a day and a half on the phone to BT trying to get a new hub sent out. It works perfectly now. can thank you enough.
0 Ratings