Smart hub 2 problems Hub manager and adding wifi disk.

[Frosty75]

Two problems . Linked?

Using BT smart hub 2.  Hub wifi only.

1. Unable to access BT hub manager , via 192.168.1.254.

2. Unable to link/pair WiFi disk with hub. Tried ethernet link hub to disk. With and without powered disk. Standalone powered disk ,  flashes blue, no steady state. 

I am considering doing a factory reset on hub.  

[imjolly]

can you access hub manager using ethernet connection

[Frosty75]

No I have not tried connecting PC to hub via ethernet instead of wifi.
But its worth a try.

thanks CLimjolly

[Frosty75]

CLimjolly I have tried your suggestion, to be able to access my smart 2 Hub manager, b y linking my PC to hub via ethernet instead of WIFI.
But sadly without success.
Any other suggestions would be appreciated.

ps I still cant pair smart hub 2 to wifi disks .

[licquorice]

Try a factory reset.

Remember to turn off Smart Setup again afterwards.

[Keith_Beddoe]

@Frosty75 

Just checking, it is a black wifi disc that you have?

[Les-Gibson]

Try a different browser or clear cookies

[Frosty75]

Keith Yes, the wifi disk is black.

[Frosty75]

Les, tried different browser. And removed all cookies. But no change ie. still unable to access hub manager...........

[Frosty75]

licquorice
TRY a factory reset.
Thats one thing, i have been trying to avoid.