Speed Dropped Off

[pippincp]

A line reset cannot be done without an engineer visit unlike ADSL connections. As your minimum guaranteed is higher than what you are getting ring in and report it.

[Coleslaw11]

Ah I am on an ADSL line, just realized this wasn't the sub-forum for it sorry

[pippincp · Accepted solution]

No, you are on VDSL. Only ADSL lines can have DLM reset remotely, VDSL needs an engineer visit.