on 08-08-2020 22h22
A line reset cannot be done without an engineer visit unlike ADSL connections. As your minimum guaranteed is higher than what you are getting ring in and report it.
08-08-2020 22h24 - edited 08-08-2020 22h25
Ah I am on an ADSL line, just realized this wasn't the sub-forum for it sorry
on 08-08-2020 22h28
No, you are on VDSL. Only ADSL lines can have DLM reset remotely, VDSL needs an engineer visit.
