Struggling to download all files

[SolarGeek2]

BT Cloud - downloading files and folders

I'm struggling to download files and folders from BT Cloud.  I am trying to download lots of folders and files but when I tick the box and select download it only seems to download the folders and not the contents.

Any advice would be much appreciated.

Many thanks

[Anonymous]

See message 7/7 here https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Restoring-multiple-folders-all-at-once/m-p...