Hi,
Since August i've been receiving 70mb/s down and only 3 up. About a week ago I was pleased to see that upload had suddenly increased up to 15mb/s. However recently it has dropped down back to 3. My home hub shows that im reaching nowhere near the maximum data rate for upload however my download is very close.
I cannot perform any bt wholesale tests as I'm simply a student tenant and don't have access to BT ID or Landline Number. I also can't access the master socket as it appears to have been installed behind a wall.
Are there any tests or things I can do my end to improve the upload speed (measured from wired ethernet). I have also included a DSL check of my address.
I found the master socket and plugged the router into the test socket, somehow upload speeds were even worse?
Hi all,
I've been dealing with an issue of poor upload speeds for a while now, IP profile for the upstream is 20mbps. I texted the BT bot which detected a fault and auto called an engineer out. The engineer did not go to the "fault" so I contacted BT where two different people said that there was no faults on the line. I've tried connecting to test socket (not change) and have also dialed the line test number with a perfect silent line.
Once we were pushed onto 15mbps by the DLM however we received many connection cuts so it pushed it back down to 3mbps.
I was wondering if there would be a way I could attempt to improve the upload speed and if not have a 'custom' banded profile of something like 9/10mbps upload.
Download is often 60/65mbps on Ookla not the 40 that BT suggests.
Would it be worth to try a new router or micro filter or are these likely not the issue.
Hi @f1ame, sorry you are having a problem with your upload speed. You will need to complete validation to confirm you are acting on the account holders behalf so you may need to speak with the landlord. I've sent you a Private Message and we will be happy to help you.
cheers
John
