Hi @red11,
Thanks for reaching out to us. It's great that you want to pass on your thanks to one of my colleague's.
I've sent you a private message where you can reply back to me on.
Thanks
DanielS
Can a moderator send me a link to give positive feedback about a member of staff please
Was it an Openreach technician, or a member of customer services?
It was a member of the customer service team
Thanks
I will ask a moderator to respond.
Hi @mattinwitney, thanks for confirming that. I've sent you a Private Message so you can get in touch with us and we'll be happy to ensure your thanks are passed on.
Cheers
John