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Message 1 of 4

Tidying and Rewiring a socket

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Hello,

I wonder if anyone can help!

Please can anyone tell me how to trim and reconnect my broadband wire and tidy everything up?

BT said to ask Openreach.  Openreach can't be contacted directly for this and say to contact BT. BT have no option to deal with a question like this.

 

Thanks in advance for any help and/or advice.

Connection and wiring.jpg

 

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Message 2 of 4

Re: Tidying and Rewiring a socket

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@Jo99 

You can ask BT to arrange a home improvement visit by Openreach. There would be a charge for this, as it looks like you do not have a master phone socket.

https://www.bt.com/help/landline/getting-set-up/costs-and-charges/engineer-home-improvement-service-...

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Message 3 of 4

Re: Tidying and Rewiring a socket

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Or you can search "telephone engineers near me" on line.

Plenty of ex BT and Openreach engineers looking to help out. 

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
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Message 4 of 4

Re: Tidying and Rewiring a socket

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Thanks for your suggestion!👍

I hadn't realised that there is a whole world of free lance ex BT engineers out there.....

 

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